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Tim Molden

Sep 21, 2026

24:14
Yeah.
24:15
Rightly so.
24:16
So we are, in many of our restaurants, particularly in the City of London and the West End, we are what we call a safe haven.
24:23
So that was a scheme, a volunteer scheme that businesses can sign up to where not just women and girls, but predominantly young, vulnerable women and girls who need help can come into our environment and just ask for help.
24:36
And that could be charging their phone so they can get an Uber.
24:40
It can be helping them make a phone call if their phone's run out of battery to someone.
24:45
It could be I'm just hiding from someone who's following me and I'm just feeling a bit uncomfortable.

9 MINS LATER

33:46
Oh, that's hard.
5:24
So where, where are you, Tim?
5:25
I guess picking up from what Rachel and John has said, I think, I guess this has been a bit of a long time coming.
5:33
Um, there's many things that organizations like mine, but also, uh, larger stadiums across the, the country like we're sitting in now, there's a huge amount of good practice that's already been going on for, for years and decades.
5:49
I guess this is just a way of formalizing some of that and making sure that everyone is compliant to keep people safe.
5:56
I think as a security professional, the one thing I try not to take for granted is- You know, we're responsible for, um, thousands of people every day, whether it's people that work for us.
6:07
You know, my franchise alone serves about a hundred thousand customers a day.
6:12
McDonald's across the UK serves about four billion a day.

15 MINS LATER

21:10
How, how do you, do you do the level of training requirements to, to support that?

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