
Tim Bouchard
Owner & CEO of Luminus, a healthcare marketing agency based in Buffalo, NY specializing in patient acquisition and digital strategy.
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Jun 17, 2026
Your Agency Partner Wants Out. Now What? with Tim Bouchard | Ep #915
8:05
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7:56Jason SwenkHOST
I didn't have the courage to talk to him at the time of going, "I don't think this is right for you anymore."

Tim BouchardGUEST
I, you know, I'm in year 16 of the agency now, right? It started-- We freelanced together in 2009 for a year, made sure we liked working together, formed the LLC in 2010.

Tim BouchardGUEST
Uh, 2015, '14, '15, we started introducing employees and marketing processes and things, so he and I started to get, uh, ex- kind of like stretched a little bit.

Tim BouchardGUEST
We came from the design and development background, but we understood marketing because we liked talking about people's businesses, we understood their outcomes and goals, and we're quick learners.

Tim BouchardGUEST
So we hired for marketing in, and the next five years between 2015, 2020, we got deeper into marketing, stronger relationships, retainers versus projects, all those good things.
19 MINS LATER
J
27:57Jason SwenkHOST
Is there anything I didn't a- ask you that you think would benefit the listeners listening in?