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Tim Bouchard

Tim Bouchard

Owner & CEO of Luminus, a healthcare marketing agency based in Buffalo, NY specializing in patient acquisition and digital strategy.

Jun 17, 2026

7:56
I didn't have the courage to talk to him at the time of going, "I don't think this is right for you anymore."
8:04
Yeah.
8:05
I, you know, I'm in year 16 of the agency now, right? It started-- We freelanced together in 2009 for a year, made sure we liked working together, formed the LLC in 2010.
8:15
Uh, 2015, '14, '15, we started introducing employees and marketing processes and things, so he and I started to get, uh, ex- kind of like stretched a little bit.
8:27
We didn't come from the marketing background.
8:29
We came from the design and development background, but we understood marketing because we liked talking about people's businesses, we understood their outcomes and goals, and we're quick learners.
8:39
So we hired for marketing in, and the next five years between 2015, 2020, we got deeper into marketing, stronger relationships, retainers versus projects, all those good things.

19 MINS LATER

27:57
Is there anything I didn't a- ask you that you think would benefit the listeners listening in?

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