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Thomas Cox

Vice President at Lockton and Management Bench Builder; Co-Founder of Transformative Leadership Lab specializing in lean leadership and executive coaching

Jun 24, 2026

13:41
You, you mean, yeah, the disciplinary, uh-
13:43
The disciplinary.
13:44
Like, you're on formal notice that if you don't improve your performance in 90 days, you, you'll be fired.
13:49
And so many of those are so terribly done.
13:52
And as I, I...
13:53
But I wanted to take a Toyota style, or what I imagined or hoped to be a Toyota style, to it.
13:58
And what I ended up writing was, like, 95% of what had to happen was the manager needed to get clear on what quality was in the job, what skills and abilities the person needed to have to be able to do it well.

7 MINS LATER

20:46
Yeah.
15:18
Mm-hmm.
15:19
Uh, that year made it kind of easy.
15:20
It was like, well, I'm gonna have to take a little bit of a step back and figure this out anyway, so might as well just rip the Band-Aid off and go, go fully in on this.
15:27
Um, I had, again, I had contemplated it prior to going to Guardian, so I'd had many years to think about it and kind of in my head what I thought was planning.
15:35
I mean, I still, um, was not expe- I still, I, I still don't think I had the right, I had completely wrapped my head around it until you're actually in it.
15:43
Um, but I, there were a lot of, um, oh my gosh, what did I do days, right? Like, what am I doing? But I think I had so con, I had so, um, decided in myself there's no other option here.
15:57
Like, I'm burning the ships.
19:44
That is truecaptive.com.

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