So could you share some practical experience what companies should focus on for better understanding what real problems or maybe not the problems, but to your way we could really increase their effectiveness and employee happiness?

Yeah.

So, I mean, there's a number of things, obviously, right? Probably the simplest thing that a leader could do is simply make, incorporate a number of questions in their regular one-on-one or team meetings to just ask periodically, right? What's going well? What's not going well? What's getting in the way of you doing your best work and start to identify those issues as they go along.

So that helps you with the things that the employees see.

But you also pointed out, and I think that's also true in my experience, that oftentimes we kind of get used to a bad situation.

This has always been horrible.

And so we just keep doing it this way.

Could you share your perspective, your opinion about what should they do now, especially when we start to implement AI tools in our jobs? What do we need to pay attention for? How do we take into account and redesign our current new workflow?