
Theresa Hedlund
Head of Brand & Marketing at Telenor Sweden; named "Årets Marknadschef 2026" (Marketer of the Year) by Marknadsföreningen i Sverige.
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Sep 23, 2026
What It Really Takes to Turn a Brand Around
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19:31
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18:55Sanna OudmarkHOST
What did you do more than communication? Like did you change something about brand cues, colors, the other visual elements with a brand?

Theresa HedlundGUEST
And the sea of sameness, as we call it, I mean, it is a category of commoditized products.

Theresa HedlundGUEST
Like I said, most people don't probably wake up and think, I'm going to buy a SIM card.

Theresa HedlundGUEST
More people wake up and think about their families and who am I going to call, right? But I actually think that the category during the three years that I've worked has become a little bit more distinctive in recent years.

Theresa HedlundGUEST
But when I say distinctive in the fact that they've they become more easily separated, as in looking different.
13 MINS LATER
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32:30Sanna OudmarkHOST
Okay, so before we wrap up, in times of change, and we've talked about transformation and the revolution of AI that we are in the middle of, is there any belief about marketing that you have genuinely changed your mind about during your career?