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Ted Kniker

Jun 8, 2026

7:30
So in your opinion, what makes scaling at the enterprise level fundamentally different than at the program level?
7:44
I think part of it is what you look at for success.
7:49
So at a scale question, it's not really, at a program level, you're looking at, did the team evaluate something well? But at an organizational or enterprise level, it really is, can the organization learn across different teams? And so I think, you know, at the program level, having been an evaluator at the program level and then actually was tagged to then become the evaluator across multiple levels, what I saw was that at the local level, there are a lot of workarounds.
8:31
There's a lot deeper understanding of things.
8:34
And you can have a really strong evaluator or a really strong evaluation team that produces really useful information.
8:44
But at the enterprise level, that's never going to be enough because what is needed is having that consistency across the units, having common definitions.
8:58
That was one thing we ran into when we were doing things across multiple units, even though we were in the same general sector.

15 MINS LATER

24:08
Um, and my job's not on the line because I discovered something didn't work, you know? Um, so I think those are like two crucial pieces that if you don't do those two things, the rest of it doesn't matter, honestly.

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