Who is the future? Who needs this the most? Yeah, and what's coming through? What's coming through?

Yeah, what's coming through? And what is really happening out there? And it was really interesting because, like I was saying to you before yesterday, I actually had to restrain a kid who went to beat a teacher with a stick because he was so escalated and he was so upset.

And I actually had to physically restrain him.

And it was really interesting because...

When I, and I understood that this kid had escalated because of his background, which is very, it's a very trauma background.

And I understood that he was behaving this way, not because he was a bad kid, because he didn't know what to do with all his feelings.

And I had to hold him on the ground and I had to say to him, mate, I need you to take a nice deep breath for me and I need you to know I'm holding you here because I'm trying to keep you safe and I'm trying to keep everybody else safe.

Proven by

Yeah, yeah.

And if people understood that, it's such a simple concept, and if people understood money in the bank, it would be just so...

It would make things so much easier for people.

If you, if you are in a workplace and you know someone's name, you know something about them, and you do your best to make them feel safe and included, and you ask them, you know, random questions like, "How was your weekend?" Or, you know, or- or, you know, "Oh, just checking on you.

Didn't se- You, you don't seem like you're- you're doing...

You know, you don't seem like you're feeling the best today." Like, it doesn't matter what it is.

Every time you do that, it's a deposit.

Mm, yes

What do you think is the way that, what should happen at that point? And then let's flip it and do good manager, naughty staff member.

Okay.

Love that.

Okay.

So first of all, when we've got a really good employee who's worked in an organization for, you know, a, a, r- you know, and I would say if you've, and, and again, I'm gonna use the Fair Work Act here.

If you've had an or- a person who's worked in an organization for, you know, 12 to two, 12 months to two years, and they have caused you no problems, that's a pretty good unders- that's a pretty good, um, basis to go from that this is a, an employee who is reliable, who has proven themselves to be a reasonable person at work.

And when they ask for things like reasonable adjustments, you are really required-

Yeah, yeah.

Yes.

That everybody else was just too stupid to get the memo about how to run life, but they understand it and everybody else doesn't.

They lack empathy.

They don't really care about other people.

People are very much it's sort of possessions or what am I going to get from you.

It's not connection for people on the sort of that human connection level.

Got it.

Marjorie has cost you $5.7 million in the last 27 years.