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Tana Gall

Tana Gall

President of Merrill Gardens, a Seattle-based senior living operator, with over three decades of industry leadership including CEO of Blue Harbor Senior Living and president of Leisure Care.

Sep 7, 2026

Bridge the Gap: The Senior Living Podcast

Bridge the Gap: The Senior Living Podcast

Why Culture Is the Competitive Advantage in Senior Living | Tana Gall

Sep 7 · 16m

Cameron Bell
Cameron BellHOST
6:34
Like, how do you try to ascertain what people want in the future?
Tana Gall
Tana GallGUEST
6:39
I think there's two ways.
Tana Gall
Tana GallGUEST
6:41
The one way that you just uncovered is literally grassroots.
Tana Gall
Tana GallGUEST
6:44
Talk to the people.
Tana Gall
Tana GallGUEST
6:45
If you see somebody, have that conversation with them.
Tana Gall
Tana GallGUEST
6:49
And then secondarily, it's the continuation of good old-fashioned focus groups that we used to do.
Tana Gall
Tana GallGUEST
6:54
I guess maybe that's my agency days showing up.
Cameron Bell
Cameron BellHOST
11:26
Have you found as you're working with the college courses at Washington State, does that create excitement in you for the future workforce?

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