Um, walk us through, Susan, what actually happens when someone arrives for their appointment.

From the moment you arrive, our receptionist is going to greet you.

She's going to identify you and give you some paperwork.

You fill that out, and then we take you through to get changed.

The radiographer will take you from your change rooms in, explain the examination for you, do the examination, and you walk out.

15 minutes.

Yeah.

Comfortable and respectful, and we do everything we can to make it right for you.