that's that question about because there are parents listening who would say you know now my child's got like three four five things i don't even know which one is which sometimes they're very confused so how do you go about explaining all these different aspects to them

What I, in my practice, what I try and do is that when I see the child, when I've already had a lot of information, I look through the information, I actually work quite hard to build a profile, a matrix of the child.

It's like small jigsaw puzzles, okay? And I am also mindful of not throwing the rule book or a whole lot of information overload to the parents.

Because that can be really something that's off-putting.

Remember, these are real persons who have a job to do, to do shopping, pick up children, and on top of that, you're asking them to look at 200 web links and go for three or four training sessions.

So you have to be very kind and understand that this is not humanly possible.

Be kind to the carers and the parents.

What is your advice? What would you be saying to them? What would your advice be?