Steve Kislow
CEO of Firebirds Wood Fired Grill
2
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Jul 24, 2026
497. Restaurant Leadership Secrets That Build Better Teams & Bigger Profits | Steve Kislow, CEO of Firebirds Wood Fired Grill
17:50
18:05
18:10
27:55

Roger BeaudoinHOST
Not every restaurant listening to the podcast has the leverage that you have, but how are you maintaining, if not growing your margins while continuing to provide value to the guests for the money they're spending?

Steve KislowGUEST
First of all, I think the key word out there today that we continue to hear is value.

Steve KislowGUEST
You just used it in the question and value is not, I think sometimes it gets lost that it's about price and winning, winning based on price.
10 MINS LATER

Roger BeaudoinHOST
But what does that mean to you, staying relevant? And how are you addressing it?
Firebirds CEO Steve Kislow on the tools beyond price that create value
37:16
37:28
37:34
40:27

Steve KislowGUEST
I, um, you know, I think first of all, I'm blessed to work in an industry where we get paid to put smiles on people's faces every day.

Steve KislowGUEST
I started at McDonald's and never looked back, and it, I knew that it was always what I wanted to be involved in.

Steve KislowGUEST
Um, you know, and from the perspective of Firebirds, I started as a GM in 2003 at Firebirds number three.
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Sam OchesHOST
Can you talk a little bit about that, how it plays into sort of building some loyalty for Firebirds?