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Stephen Mann

Actuary

Sep 3, 2026

BethHOST
10:11
But what's the reason that the weights are important?
10:14
Yeah, and in Hong Kong, we see a lot of grannies and uncles and grandpas out in the parks moving around, walking and doing their kind of arms kind of waving, which is great.
10:26
Anything that you're doing that's keeping you active is fantastic.
10:30
But as we get older, Bone density is a big concern.
10:35
We all know that falling and kind of fractures of hips and bones really decreases quality of life and potentially very detrimental to especially our older populations.
10:48
And as we age, our bones become less dense and we become much more prone to these fractures.
10:56
And the only way to kind of stop that or even strengthen, that is through resistance training.
BethHOST
12:49
And, you know, how would you say you program differently for the legends class than a regular class, but making sure they're getting that resistance training in?
1:04
So why is that and how can we maybe try and stop that, arrest that cycle? Because it's expensive, it's disruptive, it's time consuming, it eats into people's lives and work.
1:21
What do you think? It's an interesting one because, as you say, we as an industry have been following IT service management churn for probably the last 20 years, maybe even longer.
1:34
And we've always quoted an average organization will change ITSM tool every three to five years.
1:41
And we just keep on doing it.
1:43
And the tool normally gets the blame.
1:45
that the tool didn't deliver on the promises, which could be the tool, it could be the selling and the demoing the tool.
1:52
There could be a variety of factors.

7 MINS LATER

8:40
So maybe that is more of a business case then, but it still has to be done on the basis of why and what do we expect to get at the end.
20:59
And it would j- and it would prove the point, that, you know-
21:02
Yeah, so I, I would argue the point is already proven.
21:05
Um, there's ...
21:05
And some- but some people always want more numbers, right? They, they want more data, and I, I say look at what you've been given.
21:12
Uh, and another thing about this, um, the pace of storytelling is remarkable.
21:17
Uh, and we're, we're talking about the second half of chapter 18.
21:20
The first half of chapter 18 moves quickly.

10 MINS LATER

31:30
So what, what, what would you say? I mean, you know, why, why is this different than, than some of the more mercy-based intercessory prayers that we, that we might have elsewhere?
8:08
Why?
8:10
This is where the chemistry comes in, and it's the difference between something like a cotton napkin and a cotton piece of paper.
8:18
So with a cotton napkin, you've actually got tremendously long threads of cotton, and you physically weave them together, so they're just mechanically held together.
8:28
With paper, you've got these individual fibers, and if you look at the structure, they're made from cellulose.
8:35
And cellulose is just a long chain of glucose molecules.
8:38
We all know glucose.
8:39
It's just a common, everyday sugar.
9:47
The paper-making process of refining the fibers, then squashing them together, allows lots of sticky hydrogen bonds to form, and those hydrogen bonds are partly why paper folds so perfectly.

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