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Stephanie Swanson

Stephanie Swanson

Owner/Operator of Oxygen Yoga & Fitness North Burlington (and second studio in Aldershot), Ontario, and guest on the Behind Gym Doors fitness business podcast.

Sep 17, 2026

Mike ArceADVERTISER
21:42
Click the link in the description below or go to 100kplan.com. All right, back to the video.
21:47
So there were a few things, some bigger than others.
21:51
One is regular meetings with my team.
21:55
Specifically, I call them my member service team, which is much better than front desk because they do so much more than that.
22:02
So regular meetings about that.
22:04
And in part of those meetings, we focus on education, like about the numbers and understanding them.
22:11
And then, you know, explaining the changes that we're going to implement and explaining how we're going to track those changes and then knowing we're going to follow up the next time we have a meeting about them.

12 MINS LATER

33:57
What would you say to any entrepreneur, whether it be in fitness or not, of, you know, if you're feeling stuck, like maybe you don't know what next is for you, what would you tell them?

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