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Stephan Manning

Stephan Manning

Restaurant operations executive at True Food Kitchen (Phoenix, AZ), currently Director of Restaurant Systems and Optimization, formerly Director of Purchasing.

Sep 17, 2026

28:08
Yeah, you know, so I mean, how did you take, you know, your 7,000 mistakes that you made before and everything else you've seen in using these other systems? How'd you kind of take that to help, you know, take the guesswork out of setting up Restaurant 365 and make it as efficient as possible?
28:22
Well, I'll admit, we had a white glove sort of implementation service work with us to go through and help with some of that, right? Like I knew a lot of spots where I had gone wrong, but my experience within a system like this and building it has all been within one brand.
28:42
And so like getting exposure to different setups, what works well in different elements, like, you know, sometimes my best thoughts not necessarily gonna get us exactly where we wanna go.
28:53
So I gotta try and like do it, say it out loud test, right? Hopefully with people who have a broader range of experience.
29:02
And so they were able to go through and as we kind of discussed all those issues and things like here, I was able to pitch like, here's what I think I want to do better.
29:11
Right.
29:11
And they were able to help me refine that.

15 MINS LATER

44:18
What would you say is harder? Is it finding and hiring great staff or is it keeping them in the long run?

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