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Stefan Reisinger

Stefan Reisinger

German association football manager

Jun 1, 2026

2:20
Do you wanna, do you wanna talk at all about the claims portal, CAPE, that was set up in April?
2:25
Yeah.
2:25
It's really a, a fascinating development.
2:28
You know, there's been more limited refund cases in the past, but none of them have necessitated Customs developing a brand-new sort of software technology to accommodate.
2:40
But given the volume of claims here, Customs was required to do that in order to, you know, process, you know, what are going to be millions of claims.
2:50
So they created this new system, it's called CAPE, and it's s- essentially a, an add-on to, you know, the existing Customs ACE portal, and it allows importers of record to go in and, you know, flag particular entries that are eligible for refunds.
3:12
And, you know, the, uh, at the moment, not all entries are eligible for refunds.
7:40
I don't know if there's anything else you want to say about the process for getting a refund, but-

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