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Simon Grange

Simon Grange

Simon Grainge is Chief Executive of the International Seafarers' Welfare & Assistance Network (ISWAN), where he drives seafarer-centred change within the maritime sector.

Jul 24, 2026

11:15
How is it changing? Are you seeing any changing going on?
11:18
Yeah, we are.
11:19
So Seafair Help, which is our 24-7 multilingual helpline, we've just done a review of 2025, all the calls that we've had.
11:28
And we receive something like about 400 to 450 new contacts every month.
11:33
So, yeah, it's not, you know, it's not the whole picture, but I think it's an important snapshot of what's going on out there for seafarers and their families.
11:44
And what we've actually seen is that we, connectivity has changed the way that seafarers are using us, for example.
11:53
In the past, they would contact us for simple inquiries about things such as, you know, port welfare facilities, information.

38 MINS LATER

50:20
But how is it improving or enhancing career welfare, recruitment retention? What are the opportunities and what are the challenges here, Simon?

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