Simon Grainge
1
APPEARANCES
1
PODCASTS
012
DEC 30
JAN 6
JAN 13
JAN 20
JAN 27
FEB 3
FEB 10
FEB 17
FEB 24
MAR 3
MAR 10
MAR 17
MAR 24
MAR 31
APR 7
APR 14
APR 21
APR 28
MAY 5
MAY 12
MAY 19
MAY 26
JUN 2
JUN 9
JUN 16
JUN 23
JUN 30
JUL 7
JUL 14
JUL 21
JUL 28
AUG 4
AUG 11
AUG 18
AUG 25
SEP 1
SEP 8
SEP 15
SEP 22
SEP 29
OCT 6
OCT 13
OCT 20
OCT 27
NOV 3
NOV 10
NOV 17
NOV 24
DEC 1
DEC 8
DEC 15
DEC 22
DEC 29
JAN 5
JAN 12
JAN 19
JAN 26
FEB 2
FEB 9
FEB 16
FEB 23
MAR 2
MAR 9
MAR 16
MAR 23
MAR 30
APR 6
APR 13
APR 20
APR 27
MAY 4
MAY 11
MAY 18
MAY 25
JUN 1
JUN 8
JUN 15
JUN 22
JUN 29
JUL 6
JUL 13
JUL 20
JUL 27
AUG 3
AUG 10
AUG 17
AUG 24
AUG 31
SEP 7
SEP 14
SEP 21
SEP 28
OCT 5
OCT 12
OCT 19
OCT 26
Sep 24, 2026
From Payments to Welfare: The MarTrust and Iswan Partnership
6:42
6:48
6:57
7:14

Marcus HandHOST
And where are you at so far in terms of that rollout and collecting the data and so forth?

Simon GraingeGUEST
I mean, this is part of a longer journey for iSWAM because we've been operating the Seafarer Help Helpline for about 20 years.

Simon GraingeGUEST
And of course, the purpose of a helpline is its primary purpose is to help, to support the caller.

Simon GraingeGUEST
And we realized some years ago that we need to start looking at this in more detail and understanding, firstly, what's it telling us as an organization in terms of trends and themes? so that we can make sure that our service is appropriate to what's required, but also for the wider industry, to help them to understand what's actually going on out there.
