If we take consumption versus SaaS out of the picture and you just look at customer success and its evolution and what you termed identity crisis, can you just reflect on what that function has historically been responsible for? Why is always a point of debate of if it's working or not, what they're responsible for?

Yeah, I think it's defined very differently depending on the company, stage of company you talk to.

That's what I've seen.

If you think of sales, there's a pretty consistent definition of what sales is.

You can organize between new logo, expansion, et cetera.

There's a couple of flavors.

But when it comes to customer success, I think there's a...

access to data in a timely manner,