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Sharon Doherty
Chief People and Places Officer at Lloyds Banking Group; leading organizational transformation and people strategy.
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Aug 11, 2026
Episode 250: Uncovering the Full Ambition of HR - Sharon Doherty, Chief People and Places Officer, Lloyds Banking Group
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3:14Cecilia CrossleyHOST
So to dive in, the first is, as a HR leader whose influence is creating social change, What do you feel over that wealth of that 30 years you introduced to us there? What do you feel has been your biggest impact to date?
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3:32Sharon DohertyGUEST
So I'll try and sort of mention a few because I've worked in great companies that have really allowed me in my role and as part of good executive teams to have a real impact on the world.
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3:46Sharon DohertyGUEST
And And I think before I get into that, I think when you do these big jobs, you've sort of got a choice, which is either you sort of just do your job or you're of a mind that sort of says, how do I, in part of what I do, do things that are good for our people, our company, but also the world in which we operate.
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4:05Sharon DohertyGUEST
And I think in these roles, if you're thoughtful, you can find the sweet spot on a number of those.
13 MINS LATER
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17:36Cecilia CrossleyHOST
And then you know, see how your role as a chief people and places officer connects in, creating space for you to work on what you care about, you know, on your to-do list day in, day out.
Inside Lloyds Banking Group’s People Transformation
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12:30Sharon DohertyGUEST
But [laughs] you know, when you, when you, uh, walk into like a company, you know, you, you need to spend a good amount of time getting out and about.
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12:41Sharon DohertyGUEST
Uh, you know, as you, as you walk in, I would say the first thing you should do is you need to meet an organization where it is.
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12:46Sharon DohertyGUEST
So there's a big sort of, you know, um, listen, learn, um, be incredibly inquisitive and curious about not just what's going on, but why.
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12:55Sharon DohertyGUEST
So you're always trying to find patterns and systems to sort of figure out what new patterns and systems that you might need to make, and actually which ones are really good and you wanna keep and amplify.
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13:07Sharon DohertyGUEST
And, and probably the biggest, the biggest tip that I would give is that, you know, pretty much everything in companies needs to start at the top.
8 MINS LATER
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20:59David GreenHOST
What have you done at Lloyds and, and how is it changing the way that you think about work, about skills and about OD?