
Shannon Mattern
Anthropologist
3
APPEARANCES
3
PODCASTS
012
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Aug 7, 2026
Shannon Mattern - Strategic Pricing for Service Providers
8:06
8:38
8:51
9:01

Shannon MatternGUEST
But then at the high end, it's like, OK, am I going to make you fill out this workbook on your own or are we going to sit for two hours and I'm going to interview you? Like, what can I take off of your plate? Are you going to how can I make it so that you're spending you're spending the least amount of time? And I'm taking on like the majority of of the parts of the project that typically stall the projects out.

Shannon MatternGUEST
And how can I frame that to you in a way that it's like this option is perfect for you if time is your most important thing and the cost of your time matters.

Shannon MatternGUEST
Spending it here is going to actually cost you more than if I just do this whole thing for you.

Shannon MatternGUEST
And maybe at an even lower level, I'm just spinning up a site for you, handing it over.
J
13:25Jonathan StarkHOST
So in terms of your payment terms, in terms of your payment terms, What is your policy for payment on these things? Is it all up front? Is it partially? Is it milestone based or date based?
How to be the Best Business Partner (According to a "Big-Wig" CEO)
2:13
9:22

Shannon MatternGUEST
And you and I have known each other for such a long time, and you have given me such good advice when you've come on my podcast to share, like, you've got to stop doing these things.
7 MINS LATER

Sarah NokedHOST
What are some of the, nuggets that you've been able to capture or harness in order to make that such a beautiful working environment? I
75. Boundaries, blind spots, and pricing with Shannon Mattern
1:42
2:00
A
1:21AizaHOST
So before we get started, I would love for you to tell the people, what do you do and what got you started? How did you get where you

Shannon MatternGUEST
And yeah, so I was like learning to build websites at my day job and people were asking me, you know, like, oh, who built that website for your company? And I'm like, oh, I did.

Shannon MatternGUEST
And so I started doing freelance web design and quickly realized that I wasn't charging enough.
28 MINS LATER
A
30:02AizaHOST
Like, talk a bit more about what you do, I guess, in the space with your clients.