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Shane Driggers

Sep 29, 2026

15:59
And then, uh, you know, I, I guess, Shane, Shane, for you, in a practical sense, you know, and, and maybe seeing how the product works more closely, like what, what's your experience with it, and what, uh, what, uh, what do you think that, that your team gets out of it?
16:16
Yeah.
16:17
I think that it's pretty simple, actually.
16:19
What Nate, the example Nate just provided, think of someone on your team that does recruiting, and I actually did this role earlier in my career, which is executive search, and you're going, you're creating a spreadsheet or putting it on paper, whatever your method is, and you're identifying all the people that you need to target based on industry, all these different factors, and you're putting it together and tracking it, right? But you're spending a tremendous amount of time.
16:44
You can make mistakes.
16:45
You can get false readings.
16:47
And it's static.

6 MINS LATER

23:13
Yeah.
43:05
Before we started working together- What was the problem or challenge that you guys were facing inside of T-Mobile that you were looking to solve?
43:14
Well, there's multiple opportunities.
43:17
I, I think the, the biggest one was looking at the voice of the team, which was not enough capacity to do the work, um, that was needed.
43:28
And after going through and prioritizing and doing all the things that we traditionally do as leaders to create ventilation, um, I got to a point where I was like, "We've got AI.
43:39
We had you in to talk about how you, you turn AI into a thought partner.
43:43
How might we be able to use and leverage your thinking and your experiences to help us crack the code on capacity?" I mean, that's really where it started.
43:54
And then we also had broadly in the company, um, a new leadership team forming.

5 MINS LATER

49:09
Yeah.

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