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Seth Dobbs
3
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Sep 18, 2026
Hyundai CEO's China Warning, NJ Allows Off-Site Service, Toyota's David Christ (09.18.26)
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39:49Jim FitzpatrickHOST
Talk to us about the law in New Jersey that's changed that allows dealers to say, hey, you know, I've got 20 acres that's three miles from here and I'd love to build a service center.
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40:00Seth DobbsGUEST
Well, I mean, if you look back when the franchise model started, dealerships were much smaller than they are today.
The Monthly Payment Gap: A New Compliance Risk for Dealers
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13:49Seth DobbsGUEST
So if there's an advertisement that says, you know, "599 for this vehicle based on this MSRP" and a customer shows up, a vehicle with that MSRP must equal that price, assuming they meet the other assumptions that are in that advertisement.
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14:05Seth DobbsGUEST
Are all the assumptions that make up that price listed in the advertisement? If it's gonna be top tier credit, if it's gonna be a manufacturer rebate, all of that needs to be clearly articulated in the advertisement so that if somebody shows up with the advertisement saying, "I check all these boxes.
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14:20Seth DobbsGUEST
I should be able to get that car with that MSRP for this price." And if it doesn't, that's where the FTC is gonna start looking at a dealership and saying, "We have a problem here."
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18:07Jim FitzpatrickHOST
it-A dealer website or a digital retailing tool of your advertising price, but if you're also advertising, you're showing in that customer shopping journey payment terms that are, um, say, well, this is what they, you're, you're recommending, is that not advertising? And would that not be subject to the same concerns as pricing, uh, when you're offering a payment that's, that may not have anything to do with reality?
Hurst on Career Growth, Crowell on Transparent Ads, Dobbs on Compliance | Daily Dealer Live
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54:03Seth DobbsGUEST
... uh, one of the parts managers was obviously getting a spiff for every key fob that they purchased.
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54:11Seth DobbsGUEST
So I think that the dealers need to take a look at their operations, make sure that they're on top of things.
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54:19Seth DobbsGUEST
This is, this is no longer the era of set it and forget it dealership operations.
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54:25Seth DobbsGUEST
Dealers need to be, to roll their sleeves up, and really on a day-to-day basis, get into their stores, see what's going on, see what's right, see what's wrong, and make adjustments.