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Sergey Kukarev

Sergey Kukarev

Chief Product Officer at Fortis, a fintech/payments company, with 15+ years in fintech and payments across POS, CRM, loyalty and B2B in the MENA region.

Sep 9, 2026

11:42
What excites you the most about the future of AI acting as a tool for stability rather than disruption?
11:51
AI is not the hype, yeah.
11:53
It's not only hype.
11:54
It's...
11:54
Of course it's hype, but it's, uh, the new way of...
11:58
Like, many people say that this is the new internet actually, and this is the revolution of the internet.
12:05
So what excites me most is the idea that AI can give to every one of us, or even to small business owners More confidence and stability in their routine, in daily operations.

8 MINS LATER

20:27
Can you tell us about a time when you had to make a difficult decision to completely scrap a product or feature that your team had spent months building simply because you realized it wasn't serving the human outcome? What did that decision cost you in the short term, and what did it gain you in terms of user trust?

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