So can you share an example of an organization that improved its safety performance without adding more complexity?

Absolutely.

There is a pipeline construction company.

They have about an eighty percent turnover every year because they're project-based functions.

So they staff up where they go, including their foremen, which is that first level of leadership, is seasonal.

So even the people to shape performance and culture aren't even a part of the culture.

So that's a huge challenge, and they don't even have the time to do all the required safety training.

[laughs] Well, for organizations that are trying to create that kind of consistency that you say is so important, what are some other things that really must be true behind the scenes for it to actually work?