So the ownership, right? I think for me, it seems like it always does start with that, what is their role? How do they do it? The SOPs, is that what y'all are seeing on your end?

Yeah.

I, I don't...

The things that live in your head are dangerous, and for, for anybody, and this doesn't just go for the builder.

It goes for the office staff.

It goes for the bookkeeper, anybody who's going... where another person is gonna come in, or they could be replaced.

Um, and everybody needs to be...

You mentioned the training some already.