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Scott Haas

Scott Haas

Director of Queen Anne's County Department of Emergency Services in Maryland; also serves as Chair of the Maryland 9-1-1 Board.

Jul 14, 2026

speaker_17UNKNOWN
35:37
With that, I'll hand it over to Scott.
35:40
All right, so next on list is communications Phil thought it would be great to take a vacation.
35:45
So he was unavailable to come today.
35:46
So I'm taking his place.
35:49
The good news with our communications division is, is we have 25 or 23 full time staff Zach had to make us look bad, but we have 1 vacancy and he has 0. so we're working on the 1 vacancy just.
36:03
orientation wise when we do have a vacancy and we bring in a new employee from scratch it takes us about 1200 hours to train the person to get them fully functional by themselves on the floor so it's usually a huge ordeal for us when we do have a vacancy call volume wise we're running just a little under 62 000 calls to the center so far this year of those calls 28 000 a little under 28 000 were emergency calls into the center and required emergency services Um...
36:35
Um...
41:11
All I

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