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Scott Carley

Scott Carley

Scott Carley, "The Change Energizer," is an Austin-based keynote speaker, trainer, and certified Trusted Advisor and creator of the Trust Credit Score, twice president of the Austin National Speakers Association chapter.

Sep 16, 2026

6:06
Where does trust fall into that whole game,
6:12
if you want to call it that? That's a great question.
6:15
Trust is not just singular.
6:17
When I wrote my book, I discovered that trust has five signals that it's looking for.
6:23
The first one is presence, the energy, the feel, the look, all of that.
6:28
You know, we look at it, what the cover looks like, what the back of the book looks like.
6:32
The second thing is our intentions, our motives.

10 MINS LATER

16:09
Yeah.
8:21
What if you're a leader or a law firm owner and you have some employees you don't trust? How can we tackle it from that angle?
8:28
Well, we all have people that are...
8:33
in some place.
8:35
So just like the FICO credit score, your finances don't, the trust that people have in you, it doesn't stay at 800.
8:44
There are things that you do through your behavior that raise or lower your trust or your credit score.
8:52
Well, they're employees that do the same thing.
8:53
And sometimes when they lose sight of what their character is in the job they're supposed to be performing, Then you have to have a courageous conversation with them and say, you know, we need you.
11:39
Yeah,

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