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Scott Ahlstrom
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Nov 1, 2026
Ending the Game-Day Patchwork - SwitchBase - SEAT Solves
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12:20Sean CallananHOST
So when you're talking about switch base, and it's hard when you're in a space where you're integration and inflow and ingress and that kind of thing, who is it for? Who do you engage? Who in an organization or at a venue is normally your, I guess, your point person or the person that goes, oh, this is a problem I need solved? Who are the type of people that you end up working with?
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12:49Scott AhlstromGUEST
There are various departments and groups that we can work with, which is what is so fun about what we do because we're constantly learning.
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12:56Scott AhlstromGUEST
So we launched two seasons ago with a university client and, like I said, Smith Entertainment Group and the Delta Center as a security and risk platform.
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13:08Scott AhlstromGUEST
So any security issue that would come up, that's where the bread and butter system was.
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13:13Scott AhlstromGUEST
And we wanted to say if there was any altercation or if there was a situation that a lawyer would have to call and say, hey, we had an ejection happen and now we have to do all the paperwork, risk report, all these things.
16 MINS LATER
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29:12Sean CallananHOST
What does switch-based look like as far as does it need more staff? Is it something that's automatically available to all current staff? Is there some retraining that's required? What does the resource hold for what switch-based needs?