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Sastry Durvasula

Sastry Durvasula

Chief information officer of TIAA

Oct 29, 2026

16:02
So you're saying the interface itself
16:04
goes away.
16:04
The interface, like I call it the system of action.
16:07
So there is like a system of record, system of intelligence, system of action.
16:11
System of action is like where you have a seed model or enterprise seed license with any of these SaaS providers.
16:18
You pick any CRM, ERP, ITSM, you pick anything.
16:23
I think those things will definitely change.

20 MINS LATER

36:10
You could say hack into any system.
speaker_2UNKNOWN
3:32
And, you
3:33
know, this is...
3:42
As I discussed in our last episode, I've only worked for 100-year-old companies most of my career.
3:47
So I love the culture aspects.
3:52
I love the power of technology transforming and reimagining businesses.
3:57
So that was the reason why I was gravitated to TIA and obviously working with companies.
4:04
A very progressive CEO like Tashana Brown-Duckett was a big plus for me when I made the decision to join TI.

14 MINS LATER

speaker_2UNKNOWN
18:38
personal

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