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Sarah Morris

Sarah Morris

Co-CEO of ACT Therapy Services and ACTivated Practice Solutions; medical billing and revenue cycle specialist for pediatric therapy practices.

Jun 29, 2026

9:46
So maybe, Sarah, if that would be a question that you could maybe kind of answer is like, For people who are like kind of just wanting to start taking insurance, what kind of things go into
9:57
it? Gosh, so much.
9:58
You have to really have to know each individual payer's want sent out the door, making sure you know what addresses they want on their claim forms that match your provider information, knowing what modifiers that they accept or require for certain things, and your taxonomy codes, all of these little nuances that each individual payer needs wants and requires before they'll even touch and read those claims to send them out the door with a payment to you.
10:26
So knowing kind of those little requirements up front is huge.
10:30
And then once you receive your EOBs back, you know, making sure you're aware of what your fee schedules are and that you're getting paid the appropriate amount, understanding benefit plans with your clients and what responsibilities that they may have, what you can bill your clients and what you can't bill your clients.
10:47
And there are... 500 different things that you have to know step by step by step.
10:54
That way you're ensuring a smooth process and your receivables are coming in and you're not waiting three, four months for those payments to come in because that can kill a business really quick.

16 MINS LATER

26:56
So Sarah,

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