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Sara Sarwar

Sara Sarwar

Strategist at alan., a London B2B brand agency, who presented findings from the SAP Concur Global Business Travel Survey on SAP Concur Conversations.

Sep 2, 2026

6:58
So why can this move towards greater control and even more enforcement activity actually make compliance and the trust that you just talked about, that employee trust, worse.
7:13
I feel like that does stem back to looking again beyond the sort of numbers of it all and like to just sort of like touch on the stats that you already called out.
7:21
Yeah, we saw that number.
7:22
48% of travelers have been to broken policy before and thought, oh man, these travelers are up to some mischief, can we say? But- Then looking at the reasons why they said they bent or broke policy, it's all things that I think are arguably quite understandable.
7:39
It's not necessarily anything malicious.
7:41
It's using your stipend for meals to also pay for a friend's meal that you may have met up with on the business trip.
7:48
It may be taking a slightly longer travel time than maybe was set out in the policy.

15 MINS LATER

22:39
Where does the human element within this AI world matter most?

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