And so how, from your office standpoint, did you kind of work to define what the role of this first lady was going to be?

Well, you make a great point.

The office of the First Lady is not an elected position.

It is a position that is created essentially through the goals and priorities of that individual First Lady.

And so when the spouse, the First Lady in Mrs. Bush's case, comes into office, she has to determine what goals that she has for her time in office.

And the staff works very closely with the First Lady to ensure that they offer opportunities and concepts and ideas of how she can make an impact in the United States and around the world.

And so it's interesting to watch the evolution of first ladies or first spouses because they come in with certain ideas and goals in mind.

Could you share a story that really sticks out in your mind, either from your time as Deputy Chief of Staff or as Director of the Visitor's Office that sticks out in your mind, an event, anything along those lines?