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Samantha Critchell

Aug 26, 2026

14:26
How have you sort of seen the way that you operate change?
14:32
I think what's interesting is the tactics have changed, but the way we operate really hasn't.
14:39
From a purpose lens, which leads to a lot of the advocacy, kind of what we stand for, when we do our annual impact report, for example, it is not a data sheet.
14:50
It is actually intended every much for the consumer as it is for the raters and rankers of sustainability things.
15:00
In the past report, the whole thing was, what do you give an elf about? So we do use elf creatively in many statements.
15:09
Anything is elfing possible.
15:11
And the campaign was, give an elf.
16:30
Like, do you have any advice for people that are trying to change their organizations from within if they don't potentially have this kind of lens?

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