Sam Shank
CEO of HotelTonight
2
APPEARANCES
2
PODCASTS
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Oct 20, 2026
GMH Bonus: Sam Shank on How AI Could Reshape Online Travel
0:52
1:05

Sam ShankGUEST
And it is a really pivotal time, I think, for OTAs because I have been thinking for a long time about what happens when you have an agent, an agent like the in the movie Her, you know, that is your agent.

Sam ShankGUEST
know perfect executive assistant and everyone has one of these what happens to an ota experience where you don't need to go to a website anymore to book a hotel um and that changes a lot of different things for an ota and and what's relevant for this discussion is that with instinct coming out and muse coming out over the past few weeks and really capturing hearts and minds It also has captured the hearts and minds of Wall Street.
W
3:00Wil SlickersHOST
And so do you think that will also have anything to do with these new AI agents like Muse coming in because, or at least with the difference of getting to the site on mobile or via online web
Why Distribution Always Beats a Better Product with Sam Shank
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23:19

John RichardsHOST
What in the world gave you the idea to found Hotel Tonight and kind of jump into the travel industry?

Sam ShankGUEST
Yeah, I actually jumped in two companies before Hotel Tonight, and I was combining sort of a personal interest in travel with my interest in building internet companies.

Sam ShankGUEST
And I sort of naively thought that it would be very easy to build something, you know, slightly better and, you know, disrupt things.

Sam ShankGUEST
I think that's ultimately the hard part of building an internet travel company is that, you know, getting in front of customers is hard.

Sam ShankGUEST
Probably just, you know, even an internet company in general, getting in front of customers is very, very hard.
20 MINS LATER

John RichardsHOST
What do you see happening to our current model of a few large online travel agencies? How do you think that's going to shake up as we move to more AI-first interactions?