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Sam Charrington

Sam Charrington

Oct 17, 2026

1:56
So let's, sticking with you for the minute, Sam, since you're the industry expert, can you give us a view of who's doing it well across the industry?
2:04
I'll give a couple of examples to illustrate both AIOps and AgenticOps.
2:08
So the first is a global transportation and mobility company.
2:14
In other words, they rent cars.
2:16
And they really struggled with this international global footprint to work through the noise in their security and incident response teams.
2:26
And so they deployed an AI solution that integrated all of the various systems that generated alerts.
2:34
And they applied both traditional rules-based as well as more modern model-based reasoning to help them do that.

14 MINS LATER

16:38
What are the security and governance kind of best practices that they should be thinking about before implementing these things? Sam, from a sort of industry outlook, what are the best practices that you're seeing?
3:17
So what's your immediate reaction to what
3:19
Bhaskar said? Agree or? I couldn't agree more.
3:22
And in fact, I'd amplify the impact of non-determinism.
3:26
We have been building these deterministic systems for a long time and we know how to do them.
3:31
We have a process.
3:33
We've compressed the process from waterfall to agile, but it's still a process of we build and we test.
3:41
And the testing is what gives us comfort, what allows us to trust these systems.

11 MINS LATER

14:21
But when I
ABHOST
17:22
Right.
17:22
And in comparison to now, it was quiet times.
17:28
But at that time, I was immersed in deep learning and all these emerging technologies.
17:34
And I finished every week with 50 or 75 tabs in my browser.
17:38
Wow.
17:39
And I had this great idea of starting a podcast.
17:43
force myself like a public commitment to whittle through all those tabs, boil them down to eight or 10 and talk about them and, you know, help people understand what was happening.
ABHOST
22:13
That's right,
17:22
Right.
17:23
And in comparison to now, it was quiet times.
17:28
But at that time, I was immersed in deep learning and all these emerging technologies.
17:34
And I finished every week with 50 or 75 tabs in my browser.
17:39
And I had this great idea of starting a podcast forced myself like a public commitment to whittle through all those tabs, boil them down to eight or 10 and talk about them and, you know, help people understand what was happening.
17:52
Yeah.
17:53
And a couple of things grew out of that.
22:12
podcast,

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