
Sally Cairnduff
General Manager and Senior Pharmacist at Wonthaggi Miners' Dispensary, a not-for-profit community pharmacy in regional Victoria, Australia.
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Jul 1, 2026
‘It’s important to invest in your pharmacists’
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Carlene McMaughHOST
How does that cooperative spirit still influence the way you serve the Gippsland community today?

Sally CairnduffGUEST
I think our cooperative spirit shows up very clearly at Minor Suspensory when we think about what we do with the profits from the pharmacy.

Sally CairnduffGUEST
Instead, we're more interested in supporting our community and improving their health and wellbeing.

Sally CairnduffGUEST
So it's a little bit different to other pharmacy models where all funds are either reinvested into the pharmacy to improve access and quality of care or donated to community initiatives.

Sally CairnduffGUEST
So when we talk about reinvesting in the pharmacy, we have a beautiful facility here.
16 MINS LATER

Carlene McMaughHOST
When you're looking at the future of independent pharmacy, for other independent pharmacy owners who are listening, who are struggling with the business side of pharmacy, what can they learn from the dispensary co-op model?