
Ryan St. Michel
CEO of Grove Mechanical, a family-owned HVAC company in Crookston, MN, known for innovative showroom sales processes and premium HVAC system sales.
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Jul 6, 2026
162 | The "Home Field Advantage" Sales Process: How a 14-Person HVAC Shop Sells $25K Systems
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Justin DeeseHOST
Um, so what spurred the idea or where did the idea even come from to start selling this way?

Ryan St. MichelGUEST
You know, I would say it came from desperation is where it came from, to be honest.

Ryan St. MichelGUEST
We would, we would mail quotes to people, you know, we type them up, hand them out.

Ryan St. MichelGUEST
The lady, she called me the next day and she said, yeah, I have your quote, but why are there two different prices on two different sheets? And I went into panic.
8 MINS LATER