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Ryan Seguin

Ryan Seguin

Chief Revenue Officer at ScalePad with more than 20 years of MSP operator experience.

Aug 4, 2026

MichelHOST
3:54
but I think you have a unique positioning in that space.
3:56
Yeah.
3:56
I, I think, like, our, our goal is to really try and build out, like, the first customer success product for the MSP space.
4:02
It was interesting coming from MSP into SaaS, and then you look at, like, what products exist within the SaaS space.
4:09
It's like, well, what is this thing called Gainsight? Like, oh my gosh, this is amazing.
4:13
And then there's Churn Zero, and there's, like, this massive group of products that fit within the CS space.
4:19
And you think about what's going on with SaaS is, okay, it's a reoccurring revenue model that's, like, really focused on expansion and retention.
MichelHOST
9:03
Mm.

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