Sure.

So...

But we were outranking, you know, hotels in California and Florida, but, um, we just had an incredible team.

But there was one young man on that team that was unlike anyone I'd ever met, and, and that was Jason.

And Jason, at the time, was a hospitality student at a local university, and he absolutely loved working at the Marriott.

He loved coming in to work every day.

He was always so pumped to come to work.

Right? Well, when we look at creating this thriving frontline culture that you talk about, how can operators tell whether their culture is truly thriving or just surviving? And what are those signs?