R
Ryan Grant
Country Manager & GM, North America (US and Canada) at ESET, leading go-to-market teams across consumer, SMB, MSP, and enterprise segments.
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Oct 14, 2026
AI Resilience as CISOs Can Balance Internal AI Risk and Productivity Concerns - Ryan Grant, Bill O'Connell - BSW #469
42:52
48:25

Matt AldermanHOST
And, and kind of give me your perspective on what's happening from an AI adoption perspective.
R
43:00Ryan GrantGUEST
And I was at a g- a couple conferences earlier this year, and I've been going to them every year, and you could just, honestly, Matt, you could, you could feel the fear in the room because it's like, "Oh, this AI thing, what's happening? Do we have control of it?" And so, you know, I think what's, what's happening is, um, I think that it really kind of starts with shadow AI.
5 MINS LATER

Matt AldermanHOST
So talk through, like, what do these new offerings actually do To help companies address this.
AI Resilience as CISOs Can Balance Internal AI Risk and Productivity Concerns - Bill O'Connell, Ryan Grant - BSW #469
42:52
48:25

Matt AldermanHOST
And kind of give me your perspective on what's happening from an AI adoption perspective.
R
43:00Ryan GrantGUEST
And I was at a couple conferences earlier this year, and I've been going to them every year.
R
43:05Ryan GrantGUEST
Honestly, Matt, you could feel the fear in the room because it's like, oh, this AI thing, what's happening? Do we have control of it? And so...
R
43:13Ryan GrantGUEST
You know, I think what's happening is, I think that it really kind of starts with shadow AI.
5 MINS LATER

Matt AldermanHOST
So talk through, like, what do these new offerings actually do to help companies address this?
AI Resilience as CISOs Can Balance Internal AI Risk and Productivity Concerns - Bill O'Connell, Ryan Grant - BSW #469
42:52
48:25

Matt AldermanHOST
And, and kind of give me your perspective on what's happening from an AI adoption perspective.
R
43:00Ryan GrantGUEST
And I was at a g- a couple conferences earlier this year, and I've been going to them every year, and you could just, honestly, Matt, you could, you could feel the fear in the room because it's like, "Oh, this AI thing, what's happening? Do we have control of it?" And so, you know, I think what's, what's happening is, um, I think that it really kind of starts with shadow AI.
5 MINS LATER

Matt AldermanHOST
So talk through, like, what do these new offerings actually do? To help companies address this
AI Resilience as CISOs Can Balance Internal AI Risk and Productivity Concerns - Ryan Grant, Bill O'Connell - BSW #469
42:52
48:25

Matt AldermanHOST
And kind of give me your perspective on what's happening from an AI adoption perspective.
R
43:00Ryan GrantGUEST
And I was at a couple conferences earlier this year, and I've been going to them every year.
R
43:05Ryan GrantGUEST
Honestly, Matt, you could feel the fear in the room because it's like, oh, this AI thing, what's happening? Do we have control of it? And so...
R
43:13Ryan GrantGUEST
You know, I think what's happening is I think that it really kind of starts with shadow AI.
5 MINS LATER

Matt AldermanHOST
So talk through, like, what do these new offerings actually do to help companies address this?
The ESET PROTECT Launch Brings 24/7 Monitoring, AI Security, and a Cyber Warranty to Small and Midsize Businesses | A Brand Story Conversation with Ryan Grant, Country Manager & GM, North America at ESET | Hosted by Sean Martin
S
20:16Sean MartinHOST
And in my opinion, those are kind of one in the same, but maybe describe both of those because I think we can rely on tech to a certain level and then we have the employees and we have things acting like employees that add this wild card into the mix, right?
R
20:34Ryan GrantGUEST
So probably the best way to start on this, the way we kind of view it, is that I think a lot of people are starting to use OpenClaw and some of these other features to be able to download some of the AI features that they may need for different things.
R
20:49Ryan GrantGUEST
And so what's happening is that not everybody is aware of what the agent is supposed to be actually doing, right? So what we've done is we actually offered a free tool, it's called an AI skill checker, which is basically just looking at the AI agent and looking at what it's designed to do.
R
21:08Ryan GrantGUEST
So we put it through a multi-layer kind of security motion, we sandbox it, and then we just let it go and we watch what it's doing behaviorally, and you can just see how it's operating if it's staying within the guardrails.
R
21:21Ryan GrantGUEST
In like a two-month period of time, Sean, we had like 900,000 scans that we just had done very briefly.
R
21:28Ryan GrantGUEST
We saw 25,000 that were suspicious and about 3,000 were actually malicious files that were part of those agents that were scanned.
8 MINS LATER
The ESET PROTECT Launch Brings 24/7 Monitoring, AI Security, and a Cyber Warranty to Small and Midsize Businesses | A Brand Story Conversation with Ryan Grant, Country Manager & GM, North America at ESET | Hosted by Sean Martin
S
20:16Sean MartinHOST
And in my opinion, those are kind of one in the same, but maybe describe both of those because I think we can rely on tech to a certain level and then we have the employees and we have things acting like employees that add this wild card into the mix, right?
R
20:34Ryan GrantGUEST
So probably the best way to start on this, the way we kind of view it, is that I think a lot of people are starting to use OpenClaw and some of these other features to be able to download some of the AI features that they may need for different things.
R
20:49Ryan GrantGUEST
And so what's happening is that not everybody is aware of what the agent is supposed to be actually doing, right? So what we've done is we actually offered a free tool, it's called an AI skill checker, which is basically just looking at the AI agent and looking at what it's designed to do.
R
21:08Ryan GrantGUEST
So we put it through a multi-layer kind of security motion, we sandbox it, and then we just let it go and we watch what it's doing behaviorally, and you can just see how it's operating if it's staying within the guardrails.
R
21:21Ryan GrantGUEST
In like a two-month period of time, Sean, we had like 900,000 scans that we just had done very briefly.
R
21:28Ryan GrantGUEST
We saw 25,000 that were suspicious and about 3,000 were actually malicious files that were part of those agents that were scanned.
8 MINS LATER