So what do you think, what do you feel the system, how does the system operate now? I know from a clinician point of view, but from somebody who is, you know, who's been a service user, what do you think in terms of access and equity?

I feel access and equity can definitely be a lot better.

Let me start with access.

Access, we feel everybody can access something within the NHS, but as you rightly said, that's not the case because the NHS, even based 16 years ago when I started my journey as moved very significantly into a digital first access to healthcare service.

And I feel we need to go back to a people first service because when we moved into a digital first service, We made that mandatory and the only way to access it.

That has disadvantaged so many people and not just elderly people.

You know, you have people who are living in poverty that might not have access to a smartphone or access to broadband.

And it was so exhausting.

How was the diagnosis delivered to you?

I'll never forget the day that I received my diagnosis.

It had been a journey of nine months.

So, um, the way I got sick, I had a cold.

And normally when you catch a cold, for me, I feel really awful for two days or so.

But after two days, I start to get better.

But for me, it was two weeks and I was progressively getting worse.

Ruth, when did you realize that something was not working with your lungs? And how the diagnosis has been told you?