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Russ Branzell

Oct 8, 2026

2:51
And as you think about how this evolution is happening from CIO to CDO, what are some of the skills that you see people are having to really develop? 'Cause CHIME certainly is an educational foundation.
3:03
Yeah, so one of our biggest things we do is teach leadership, and we've been teaching now for 24 years our academies and boot camps.
3:11
It, it is interesting how we've, at least I feel like we've taken a step back to really teach the basics of overall healthcare leadership.
3:21
We used to teach the ability to create change and change leadership and help people through project management and helping bring people along in major change programs.
3:29
Now we're taking a step back 'cause the greatest skill they have is l- is relationship-oriented change leadership, helping an entire organization change the way they think, ch- wa- change the way they operate.
3:42
I mean, even now here at this event, if you go around, yeah, sure, there's a lot of buzzwords, but the real core thought process is now we have to radically change the way health and care is being delivered in an affordable and meaningful way, and that's exactly what they're kinda getting their hands in right now.
3:58
Just this week, two of the most influential CIOs in the United States were promoted to CAO, to be chief administrative officer, over everything non-clinical in their organization.

17 MINS LATER

21:28
So are you optimistic?
2:51
And as you think about how this evolution is happening from CIO to CDO, what are some of the skills that you see people are having to really develop? 'Cause CHIME certainly is an educational foundation.
3:03
Yeah, so one of our biggest things we do is teach leadership, and we've been teaching now for 24 years our academies and boot camps.
3:11
It, it is interesting how we've, I, at least I feel like we've taken a step back to really teach the basics of overall healthcare leadership.
3:21
We used to teach the ability to create change and change leadership and help people through project management and helping bring people along in major change programs.
3:29
Now we're taking a step back 'cause the greatest skill they have is l- is relationship-oriented change leadership, helping an entire organization change the way they think, ch- wa- change the way they operate.
3:42
I mean, even now here at this event, if you go around, yeah, sure, there's a lot of buzzwords, but the real core thought process is now we have to radically change the way health and care is being delivered in an affordable and meaningful way, and that's exactly what they're kinda getting their hands in right now.
3:58
Just this week, two of the most influential CIOs in the United States were promoted to CAO, to be chief administrative officer over everything non-clinical in their organization.

17 MINS LATER

21:28
So are you optimistic?

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