
Ross Gordon
Director of Marketing at The Thumbs Up Guys (Miller, Dawson, Sigal & Ward), a personal injury law firm in Charleston, SC.
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Sep 8, 2026
How Ross Gordon and The Thumbs Up Guys Compete in a Competitive Market
10:23
10:33
10:51
G
10:13Gyi TsakalakisHOST
And then how do you come up with budgets to support that growth? Or do you even think about it that way? Kind of just like the planning and budgeting process.

Ross GordonGUEST
So for some mediums we buy here at the year, right? So we buy broadcast television by the year.

Ross GordonGUEST
As far as a marketing budget, I don't necessarily, I said, we set a budget with the partners and our accounting team to say, generally, this is how much I think we're going to spend in PPC and LSA and on broadcast television, connected TV, radio billboards based on years before and what I might want to purchase moving forward.

Ross GordonGUEST
Where I can, I'm trying to set budgets more on KPIs that are around CPM or cost per signed case.
12 MINS LATER
G
23:14Gyi TsakalakisHOST
that's a good one all right book or resource anything like where do you where are you reading learning from could be a website blog article expert whatever you want newsletter what are you reading