
Ron Shevlin
3
APPEARANCES
2
PODCASTS
012
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Oct 8, 2026
1105. Insights: Who owns the banking relationship in the AI era?
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33:47

Megan CaywoodGUEST
Ron, how big a threat do you, do you think this is from where you're standing?

Ron ShevlinGUEST
I'm totally on board with Udi, and I think he made a really good point I wanna highlight.

Ron ShevlinGUEST
Talked about the engagement aspect of it, which I think is really the important piece.

Ron ShevlinGUEST
When you've got a lot of positive engagement with a provider, then you're satisfied with them, and you feel a connection to them.

Ron ShevlinGUEST
But here's the, the, the f-- and I, and I haven't really thought this one through, see if you guys buy into this or not.

Ron ShevlinGUEST
At least from a US perspective, because of the regulatory environment here, I can't help but wonder if it's the fintechs who are more challenged than the banks because what, what ultimately...
21 MINS LATER

Kate MoodyHOST
What, you, from what you're seeing, like what are the banks that are s- best placed to survive this, this massive shift? What are they doing that's gonna set them up to survive this disruption?
2026 Mid-Year Review with Ron Shevlin
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37:28

Ron ShevlinGUEST
Um, and to a certain extent, they've also outsourced p- product design to those vendors.

Ron ShevlinGUEST
Yes, they argue and fight for feature and functionality capabilities, but to a large extent, they have outsourced product design to, to the vendor community.

Ron ShevlinGUEST
What's really different about today is that the building opportunity is coming back, thanks to AI-driven capabilities, and the more immediate impact is, and I've, I've said this so many times to, to, to banks and credit unions, you may not have to build it, but you're probably gonna have to integrate it.

Ron ShevlinGUEST
That instead of being a, where the core capability of an IT department was vendor management, the new core capability for a time period is integration.

Ron ShevlinGUEST
You know, they even outsourced the APIs to, to the vendors, but now they're recognizing, well, quality is different.
14 MINS LATER

Jim MarousHOST
And I think, you know, we've, we settled with our normal product set and haven't really looked at all the opportunities that are within those to really build opportunities that are out there to retain the consumers that are in play every single day.
Banking's Reality Check: The Real Threat Is You
23 MINS LATER