
Robyn Bolton
Founder & Chief Navigator at MileZero, innovation strategy consultant, and author of "Unlocking Innovation"
2
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Aug 18, 2026
Innovation That Survives Reality | Robyn Bolton
4:37
5:12
Mike JonesHOST
optimizes all the parts there's someone who has to be really comfortable with ambiguity and darkness that you know there's there's things that we we don't know we're not going to know and actually until especially in innovation we're not going to know until we we start doing it and then they will we'll we'll learn pretty quickly if it's going to work or not and when you speak to people in the ops environment that is completely alien

Robyn BoltonGUEST
Because I am the person, I read the last page of a book first because I want to know who's still alive at the end so I don't get emotionally attached to somebody who may not make it to the end.
20 MINS LATER
How to close the growth gap: turning customer insights into business results with Robyn Bolton
1:39
1:49
2:00
2:08
2:23
10:49

Nathan IsaacsHOST
Can you walk us through that journey and what led you to focus so deeply on helping leaders turn uncertainty into growth?

Robyn BoltonGUEST
So I was very fortunate that when I graduated from undergrad, I had studied marketing and I got hired by P&G into brand management.

Robyn BoltonGUEST
And it was at a time, a long time ago now, when the company was just kind of just refinding its innovation wings.

Robyn BoltonGUEST
It had started up some new brand groups based on the realization that the company hadn't created a new brand in something like 30 years.

Robyn BoltonGUEST
And quite literally, a year to the day that I graduated, I was on stage with the team launching Swiffer.
8 MINS LATER

Nathan IsaacsHOST
How do you help teams move from those interesting ideas, kind of like what happened with the diabetes thing, to something that clearly drives growth? So how do you get it from the whiteboard to the whatever that analogy is.