
Rob Kokonis
President & Managing Director of AirTrav Inc., a Toronto-based aviation advisory firm, and a leading aviation industry commentator featured on BBC, Bloomberg, BNN, CNBC, and CTV.
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Jul 30, 2026
How Did We Get Here? Unpacking Ground Pay at WestJet
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0:51NinaHOST
They may be controversial, but I want to hear them.

Rob KokonisGUEST
And I wish we could be meeting under different circumstances in the middle of a Canadian summer.

Rob KokonisGUEST
We should all be out there doing great things with our tourism industry, right? But here we are again, as you just said.

Rob KokonisGUEST
So the crux of the matter comes down to, quote unquote, unpaid time for ground functions, whether there's a the time to prepare an aircraft for departure, ground delays, whatever it might be.

Rob KokonisGUEST
And WestJet's flight attendants, organized under CUPE, maintained they put in, on average, about 35 hours of unpaid work per month.

Rob KokonisGUEST
You have to go back to about 2000, the negotiation of the last contract around 2021.
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4:00NinaHOST
Um, how, how do we, how do we square that with the fact that they are struggling financially?