Rob Kazen
Rob Kazen is the Broker and CEO of 1st Choice Property Management, a Fort Worth-based, family-owned property management company founded by his father Darryl Kazen.
2
APPEARANCES
2
PODCASTS
Aug 26, 2026
Rob KazenGUEST
I had, I was still running the operations and, you know, assuming the operations manager role, um, still trying to motivate our growth through our BDM.
Rob KazenGUEST
We were, we hadn't, we were still a portfolio based company, meaning our property managers basically handled most everything.
11 MINS LATER
Pablo GonzalezHOST
They stop being the person who touches everything, and they become the person watching the whole system.
Rob KazenGUEST
I had to train or actually we had to train the thought process of our maintenance coordinators that they're less coordinating things and they're more operational.
Rob KazenGUEST
Like you're just moving piece, making sure everything's moving to where it's supposed to go.
Rob KazenGUEST
So you're just watching the operation, looking for things that are failing, figuring out what caused it to fail and then call in those adjustments to it.
Rob KazenGUEST
So, so once I got my maintenance coordinators thinking at that level, I was like, yeah, the AI is another maintenance employee.