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Rick Torrence
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Sep 2, 2026
#HRTechChat: Rick Torrence on Treating AI Like Electricity
16:24
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16:12Dylan TeggartHOST
You know, how would you advise a business leader to balance the productivity needs and benefits of AI while finding purpose for their people so they don't just feel the need to replace them?

Rick TorrenceGUEST
Yeah, I would most, particularly in our industry, I would most certainly caution against that, right? At the end of the day, We're dealing with an incredibly sensitive business.

Rick TorrenceGUEST
It's all those things that come as a derivative of working hard for someone to get paid.
8 MINS LATER
D
25:13Dylan TeggartHOST
And as Prism does this expansion global as well, what are you seeing earlier on with your customers in this market? And how is compliance and that cautiousness playing into it?
Why weighted RFPs and business problem clarity matter in HR tech buying
3:12
3:31
3:48
6:39

Rick TorrenceGUEST
And it takes advantage of compliance that allows the small business employee to become the employee of record for the PEO.

Rick TorrenceGUEST
and of literally purchasing power at scale for things like benefits, things like retirement, things like, you know, all kinds of insurances and services that left alone, if they're trying to consume that at their level, it's very expensive.

Rick TorrenceGUEST
And so the PEO spreads that across their entire customer base and affords them opportunities that otherwise they wouldn't have.

Joey PriceHOST
Well, what's new? What's new with AI, with how small businesses are evaluating PEOs and CPOs in the market? What would you say is fresh and new?