Skip to main content

Rick Silva

Jun 17, 2026

2:56
in,
2:57
let's see, December of 2012.
2:59
That took four years to get everything, all departments on a single platform.
3:03
By April 30th, 2016 we were at zero percent auto adjudication for claims and that's automizing the claims uh is was heavily in in the industry hospitals blue shields all of the shields the blues anthems those folks have are they're high they're very high in this particular area but we were at zero percent we we internally we have a very sophisticated i.t team worked with your folks and your teams to we put together auto adjudication.
3:32
In that first month, we went from zero to 25%.
3:35
By the time the end of 2017, so one year later, we were at 60%, 65%.
3:43
Today's dates, I'll give you an example of where we are today with auto adjudication.

5 MINS LATER

9:07
So as you look ahead, as you look ahead for UFCW and what's on the roadmap in the future, what's that look like?

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.