
Rich Madison
Richard "Rich" Madison, Senior Vice President of NMLS/SES Policy and Mortgage Testing & Education Programs at the Conference of State Bank Supervisors (CSBS).
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Sep 22, 2026
Episode 52: NMLS Licensing Made Clear: Renewal, CE & More with Rich Madison
4:23
4:36
4:45
4:53

Ginger BellHOST
What are some of the mistakes that they should be looking at to avoid to make their renewal process easier, especially with the changes from August 31st?

Rich MadisonGUEST
And this kind of goes back to a slogan that we had developed for continuing education several years ago, which was your license is your business.

Rich MadisonGUEST
And, you know, the system is really that vehicle by which you manage your license or your licenses.

Rich MadisonGUEST
And so, you know, folks go in there and I acknowledge that for a while, it was really hard to get into the system, you know, and some of the changes that were made year before last to make it easier to log in, to reset your passwords have really been very successful.
16 MINS LATER